@ Managua
Local Market
Population: Managua has a population of 1,350,000. 5.1% of the population is open to get a job, 60% of people have a university education and more, due to this we can offer highly educated professionals. We are the ones that offer our employees the opportunity to learn from zero and improve to become excellent professionals in this industry. We are located 14.7 km from the airport and 10 km from downtown city and have complete access to public transportation and some transport routes from small towns around our site.
Accedo Services
We opened our business back in 2009. We have vast experience in a variety of services like Customer service, sales, retail store, web developing, marketing strategies, etc. Our staff team member is very qualified and has enough skills that can be export to other countries, in the past we transfer a lot of members from this site to other to started business and improve productivity. Our performance is outstanding, and we offer 100% client satisfaction thanks to our experience, the highly educated professionals, and our facilities.
@ Pereira
Local Market
Population: 709,000 population metro and region. Underemployment: People more Educated than jobs they can find. Competition: None. We are the only English BPO in the city and the region. Talent: English Talent Pool – untapped market. Location client: SAFE! Major hotel attached to center. 30 minutes from airport. Transit: Direct flight from FT. Lauderdale. Bogota: 45 mins - 8 flights day. Cali 2.5 hour drive.
Accedo Services
Experience: Fortune 50 U.S. mobile & entertainment, #1 US home foods delivery. Performance: #1 Scorecard Center for Fortune 50 client vs. all Nearshore & Asia BPOs. Operations: Experienced Operations, Recruiting, Training, QA and WFM teams. Centers: Modern, bright, ergonomic = A Place people want to come to work = Agent Retention. Location Agents: Central city - metro locations. On major transit - transport routes.
@ Cali
Local Market
Population: 2.7 million population metro and region (3rd largest city). Underemployment: People more Educated than jobs they can find. Competition: Limited and spread out. Talent: English Talent Pool – untapped market. Location client: Modern state of art campus. Transit: 3.5 Hr. Direct flight from Miami (4x day) and Bogota.
Accedo Services
Experience: Managed by highly experienced Pereira operations team. Performance: Newcenter location co-managed from highly successful Pereira team. Operations: Experienced Operations, Recruiting, Training, QA and WFM teams. Centers: Modern, bright, ergonomic = A Place people want to come to work = Agent Retention. Location Agents: Central city - metro locations. On major transit - transport routes.
@ Bogotá
Local Market
Population: 8.9 million population mtro and region (capital). Underemployment: People more Educated than jobs they can find. Competition: Yes, but we are the only English BPO in northern part of city. Talent: English Talent Pool – untapped market. Location client: SAFE! Major hotel attached to center. 20 minutes from airport. Transit: Multiple Direct flights from Miami, Atlanta and NY.
Accedo Services
Experience: Fortune 50 U.S. mobile & entertainment, #1 US home foods delivery. Performance: #1 Scorecard Center for Fortune 50 client vs. all Nearshore & Asia BPOs. Operations: Experienced Operations, Recruiting, Training, QA and WFM teams. Centers: Modern, bright, ergonomic = A Place people want to come to work = Agent Retention. Location Agents: Central city - metro locations. On major transit - transport routes.