Al
Solutions

Al Solutions can deliver higher value and a
better CX to your customers.

Al Powered
Contact Centers

Outbound

  • Campaign and List Management
  • Do Not Call Compliance
  • Predictive/ Progressive/ Power/
    Preview/ Manual Dialing
  • Local Number Options
  • Web Callback

Inbound

  • ACD
  • Visual IVR
  • Speech-enabled IVR
  • CTI Screen Pop

Common Platform

  • Agent Scripting
  • Call Conferencing
  • Voicemail
  • Toll-Free Numbers

Administrative

  • Call Recording
  • Real-Time Reporting
  • Data Import
  • Historical Recording
  • Cloud APIs

With a Cloud-based contact center service, agents can log in form anywhere just need a laptop and Wi-Fi.

Communicate with customers through the channel they prefer. Whether it's Phone, Web, Chat, Email, Video, or Social, our partner solutions have you covered.

Our Omnichannel applications deliver better CX engagements and faster response times by empowering agents to handle inbound and outbound contacts from multiple channels all from a single, intuitive agent desktop.

Omnichannel Routing ensures that every interaction in delivered to the rigth resource at the right time, every time.

We provide everything you need to run and effective inbound, outbound, or blenden contact center, including management aplication such as real-time and historical reporting, recording, CRM integrations.

Get in touch to see how we can help
We’d love to hear from you!