With a Cloud-based contact center service, agents can log in form anywhere just need a laptop and Wi-Fi.
Communicate with customers through the channel they prefer. Whether it's Phone, Web, Chat, Email, Video, or Social, our partner solutions have you covered.
Our Omnichannel applications deliver better CX engagements and faster response times by empowering agents to handle inbound and outbound contacts from multiple channels all from a single, intuitive agent desktop.
Omnichannel Routing ensures that every interaction in delivered to the rigth resource at the right time, every time.
We provide everything you need to run and effective inbound, outbound, or blenden contact center, including management aplication such as real-time and historical reporting, recording, CRM integrations.